Chongqing Rural Commercial Bank innovatively creates air bank to improve the quality and efficiency of financial services for rural areas

2022-05-12 0 By

First, zero-distance smart financial services.With the support of video technology platform and centralized operation platform, the remote video service mode is built, and four scenes of “air counter”, “air manager”, “air consultation” and “air collaboration” are constructed, so that smart finance can be seen, heard and perceived, and the temperature of smart finance is raised.Second, full coverage of daily financial services.It covers four major channels, including smart counters, convenient self-service terminals, mobile banking and direct banking, and gradually promotes offline services to 14 districts and counties and 368 outlets, enabling rural customers to experience “counter type” intelligent financial services both online and offline.Third, convenient and efficient financial services.It launched 23 daily high-frequency financial services, including deposit, withdrawal and transfer, and served 160,000 customers within six months, effectively solving the problems of elderly customers’ difficulty in operating self-service equipment and limited types of online business, and improving the sense of access to financial services.