China Citic Bank Zhengzhou Branch’s transfer of emergency large deposits was well received
At around 4:30 PM on February 7, 2022, a customer hurried to Zhengzhou Branch of China Citic Bank with millions of dollars in cash. After learning that the customer was in a hurry to pay the purchase price, he needed to deposit a large amount of cash into his account and pay by inter-bank transfer.Considering the large amount of the customer, the large amount system will be closed at 5:15. The staff will immediately open a green channel for the customer to handle relevant business.A number of staff of Zhengzhou Branch of China Citic Bank jointly handled business for customers, carried out system operations such as identification of customers in a tense and orderly manner, and carried out large cash counting at the same time.The staff have a clear division of labor, and efficiently and accurately carry out the work of dismantling, sorting, tying and identifying counterfeits of more than one million yuan of cash.The whole large cash counting work was carried out in an orderly manner, and the front-end work was prepared in advance when the cash clearing work was about to be completed, and the business submission was completed in time.The time for large cash deposit was strictly controlled within half an hour. Then, the staff worked against time to handle the transfer business and finally completed the transfer at 17:12.The staff of Zhengzhou Branch of CITIC Bank were relieved, and customers praised the professionalism and efficiency of the staff.China Citic Bank Zhengzhou Branch always adheres to the principle of customer-centered, proactive and responsible, fulfilling its duties, actively practicing “I do practical things for the masses”, and striving to become the best comprehensive financial service provider with “responsibility, warmth, characteristics and value”.